Overview

Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

You can always contact us for any return question at 0332 6425232.

Please do not send your purchase back directly. Contact Us before Returning Products.

There are certain situations where only partial refunds are granted

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account or Easypaisa/Jazzcash Account, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your bank or Easypaisa/Jazzcash Helpline , it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

0332 6425232

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Returns

To start a return, you can contact us at 0332 6425232 . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need Help?

Call : 0332 6425232
Whatsapp : 0347 6244836

for questions related to refunds and returns.

0347 6244836

info@techdotly.pk